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"People" are the most
important non-financial asset of any business. It is
therefore critical that this resource be properly managed. AMS helps the CEO
and the senior team understand what all people should to be doing to help them add
maximum value to the business. AMS also helps all staff
better manage their own day-to-day "actions" and
gets everyone striving
to improve their efficiency and productivity. AMS directly
aligns all staff actions with those of the business so
everyone can see how their job is making a relevant
contribution to the business.
AMS automatically documents actions allocated to individuals to remind them of their commitments. AMS generates emails and Action Reminders on due dates for Project Actions, Incident Resolution, and Performance Reviews.
The menu boxes on the right side
of this Implementation Tour define the AMS "people" steps.
Start
at the top of the menu and work downwards to see the logic
of these implementation steps.
(8) Job Roles need to be defined as the first step in the
AMS "people process" because everyone must have a Job Role.
(9) Staff Resources (the people) are then added and each
person is assigned a roles. Obviously many people
can have the same role (e.g. a sales person) but their
individual job may have different elements and measures.
(10) See Accountability requires that Business Step #3.
("action definition") has been completed as a prerequisite, because the next
"people" step (Step #11) requires that people know what they are accountable for
so that their job can be properly defined.
(11) The Job 5x5 is the most critical step in the people process. This is where
the jobs of all people are created and the definition of how
their success will be measured is specified.
(12) Source Knowledge is created as both a repository
and directory of both the business and personal information necessary for
people to efficiently perform the actions of their jobs.
(13) Manage Time allows people to record the time they spend on
any
aspects of their job or of a special Improvement Project. This allows AMS to record the "real" focus on the most
important project, job, and DNA actions.
(14) Initiate Incidents is where either "random or planned actions"
can be logged for resolution. An incident always requires action
by a person allocated to resolve it. Therefore if an incident is created then it is not forgotten by
anyone and is logged by AMS and given a priority to
resolve.
ONLINE HELP: Most
pages of the Internet-AMS have a
[?]
button at the top of the form that explains the operation of
that particular page, but also by clicking in any field and
then selecting the F1-key on your keyboard, you can display
a field-level pop-up box which shows help related to that
particular field.
PLEASE NOW SELECT
STEP 8: -
Define Roles
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